Refund Policy

Refund Policy

At Crazikart, your satisfaction is our priority. We strive to ensure that every product meets your expectations. Please read our refund policy carefully:

Damaged or Defective Products:

• We inspect all items before shipping to ensure they are in perfect condition. In the unlikely event that you receive a damaged or defective product, please contact us immediately at crazikart01@gmail.com within 24 hours of receiving the product.
• To be eligible for a refund or replacement, the product must be unused and in the same condition as you received it. It must also be in the original packaging.
• Once we receive your email and assess the damage or defect, we will initiate the return process. You may be asked to provide photographic evidence or return the product to us.
• If a replacement is not available, we will issue a refund to the original method of payment within 1-7 business days.

Non-Refundable Items:

• We do not offer refunds or exchanges on products beyond the initial 24-hour window after delivery, unless they are damaged or defective upon receipt.

How to Request a Refund:

• To request a refund for a damaged or defective product, please email us at crazikart01@gmail.com with your order number, a description of the issue, and supporting photographs if possible.
• Our customer service team will review your request and guide you through the return and refund process.

Contact Us:

• If you have any questions about our refund policy or need assistance, please contact our customer service team at crazikart01@gmail.com .

Note:

• Refunds are processed based on the original form of payment used for the purchase.
• Shipping charges are non-refundable, unless the return is due to a mistake on our part.